If your key is lost or stolen, you should get in touch with us immediately after calling the police. Reprogramming your new car keys requires that the lost or stolen ones have to be erased from the cars ECU (internal memory).

Another common issue is the battery in your car key losing all its power. In most cases the battery can simply be replaced and won’t require any programming. Some models however will require reprogramming or synchronisation before they will fully function again.

Sometimes keys just stop working. When this happens and the key stops communicating with the vehicle, the reprogramming process must be carried out and this will return full functionality back to the key.

Keys being dropped in water. We all know electrical items and water don’t mix. Some modern keys produced today are water proof, but most are not. If water gets inside your key not only will it cause corrosion but, in most cases, cause the key to instantly stop working. In some cases, its possible for us to dismantle and clean the internal parts of the key, replace the battery and we are able to get full functionality back.